History: ContactUs Doc (obsolete)
Preview of version: 23
Contact us enables site users to contact a specified user through the messaging system, it is a good method to allow your tiki users to report errors, bug, dud links or ask questions. You can also use it as a super-easy way for anonymous to inquire about the site, without having to first register on it (for example, ask for help on how to register!).
To use this feature, you must enable the contact us feature in admin >> features and, if you would like anonymous users to be able to get in touch you should also enable contactUs Anonymous from admin >> features or admin >> general depending on which version you're using. Please note that the contact us feature uses the messaging system, if the messaging system is disabled, contact us is disabled too.
You'll also need to specify a contact user through admin >> general. The contact user is, naturally, a Tiki username of the user who will recieve the messages.
Note that the Contact Us link appears in the Application menu. Therefore, you must make sure that users who might need to use is have permissions for the Application menu. In particular, if you want anonymous users to be able to use it, you need to give them access to the Application Menu. Here's how you do this:
- Admin > Modules
- Click on Module name and pick Application Menu.
- In the Groups section, Ctrl+Click on each group you want to have access to the application menu
- Assign
If you want anonymous users to be able to use the Contact Us feature, then you must make sure t
Many people tend to enter their user name as the contact. To avoid the admin account being pestered.
With all this configured, your users may click the "contact us" link and enter a message to the contact user. Which I tend to use as the only contact feature for the site.
NOTE: If the contact user specified has specified an e-mail address in their personal preferences (in my tiki >> preferences) then a mailto link to this address is added at the bottom of the contact us page. Some peoploe remove this from the template to force site users to use the contact form instead.
RW
UM