Features / Usability

Posted by Damian Parker 09 Jun 2004 15:08 UTC posts: 2881

Hi yoni,

Have you looked into the TikiWiki Trackers.

Create a tracker with fields relating to the inital ticket question, and then helpdesk people can post comments until its resolved/answered

Its the way I do it on damosoft.net for my clients 😊

Damian